Frequently asked questions (FAQ)

What will be the delivery time?

We have all our products in stock. We are trying to ship your product(s) within 48 hours after you finished your order. It then depends on your location when the delivery can take place. Normally this will between a few days and a week.

Do you ship worldwide?

Yes, we do!

What are the shipping costs?

The shipping costs will depend on your location. And will be visible during the checkout process.

  • For European customers the shipping costs will be 7,50€. For orders of 25€ and above we are offering free shipping.
  • For customers outside of Europe the shipping costs will be 11€ 24€ (our shipping partner temporarily added a COVID-19 tax to the shipping).
  • For shipping to Holland there will be a discount applied during checkout. The shipping costs will be 4€. For orders of 25€ and above we are offering free shipping.

When possible, we will always use a Track and Trace during shipment.

For certain countries custom duties & special taxes might apply which are to be borne by the customer.

How can I pay?

We can offer you various payment options during checkout. Of course you can pay with credit card or Paypal. Depending on your location we offer some extra payment methods.

Can I return a product?

Yes, you can. Please see our ‘Return Policy’ for more information.